FAQ
Order
How do I make an account?How do I order at Extradical?
I didn't receive an order confirmation email, what should I do?
I want to cancel my order, what should I do?
I want to change my order, what should I do?
I want to return something, how does this work?
Something went wrong, what should I do?
Payment
How can I pay at your shop?Shipment
Can I deside when the carrier comes again?I have missed my package delivery, what should I do?
Is pick-up possible?
What are the shipping costs?
What is the delivery time?
Who is your carrier?
Store
Can I come over and view the products?Do you have a shop / showroom I can visit?
Do you have everything in stock?
How can I contact you?
How fast do you answer an email?
What is your inspection period?